Your Privacy is our priority
Privacy Policy
Glocast Detailing is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our website, contact us or book our services.
1. Who We Are
Glocast Detailing is a mobile auto detailing business operating throughout Sydney, Australia.
Website: www.glocast.com.au
Email: info@glocast.com.au
2. Information We Collect
We may collect information including:
Full name
Phone number
Email address
Home or service address
Vehicle make, model and registration (where required)
Booking details
Payment information (processed securely by third-party payment providers)
Communications between you and Glocast Detailing
Website usage information collected through cookies and analytics
3. How We Collect Your Information
We collect information when you:
Submit a quote request
Book a service
Contact us by phone, email or social media
Subscribe to marketing communications
Visit our website
Leave a review
4. Why We Collect Your Information
We use your information to:
Provide detailing services
Process bookings
Respond to enquiries
Send appointment confirmations and reminders
Improve our services
Process payments
Meet legal obligations
Send promotional offers where you have consented
5. Cookies and Website Analytics
Our website may use cookies and services such as Google Analytics to understand how visitors use our website and improve the user experience.
You can disable cookies through your browser settings, although some website functionality may be affected.
6. Disclosure of Information
We do not sell your personal information.
We may disclose information to:
Payment processors
Website hosting providers
Customer management software
Marketing service providers
Government authorities where required by law
All third parties are expected to handle your information securely.
7. Data Security
We take reasonable steps to protect your personal information from:
Unauthorised access
Misuse
Loss
Disclosure
Alteration
While we use industry-standard security measures, no method of internet transmission or electronic storage is completely secure.
8. Access and Correction
You may request access to or correction of your personal information at any time by contacting us.
9. Marketing Communications
If you have opted in to receive marketing communications, you may unsubscribe at any time using the unsubscribe link or by contacting us directly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy or wish to access or correct your personal information, please contact us:
Glocast Detailing
Website: www.glocast.com.au
Email: info@glocast.com.au
Phone: 0447852565
